SERVICE PURCHASE GUIDE

* Service standards:

- FUTA HA SON brings customers a comfortable, safe and friendly travel experience, ensuring the vehicle is always clean and fragrant, with a team of professional, polite and enthusiastic support staff.

* Service provision process:

• Process of providing inter-provincial vehicle service:

Step 1: Customers access the website bus.futahason.com

Step 2: Customers select departure point, destination, departure date => Select "Find trip"

Step 3: Choose a bus

Step 4: Choose a seat

Step 5: Choose payment method

Step 6: Book the car successfully. FUTA HA SON staff provide direct consultation to customers

• The process for submitting requests to use online services applies to products: Contract vehicles; Send goods

Step 1: Customers access the website Futahason.com

Step 2: Customers enter information fields in the Contract Vehicles/Goods section

Step 3: Select “Send request”

            Request sent successfully. FUTA HA SON staff provide consultation to customers.